Terms of Service

1. Agreement to Terms

By accessing or using Booxt services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use our services.

2. Service Description

Booxt provides AI-powered appointment booking services via SMS for beauty and service businesses. Each business receives a dedicated AI assistant powered by Claude Sonnet technology.

Service includes:

• Dedicated AI booking assistant
• SMS phone number for customer communications
• Appointment scheduling and reminders
• Customer conversation management

3. Pricing and Payment

Subscription: $24/month per business, billed monthly via Stripe.

Cancellation: You may cancel at any time. No refunds for partial months.

Free Trial: We may offer free trial periods. Trial terms will be clearly stated at signup.

4. Your Responsibilities

You agree to:

• Provide accurate business information
• Comply with SMS regulations and Twilio policies
• Not use the service for illegal activities
• Not abuse or attempt to manipulate the AI system
• Maintain appropriate customer communication standards

5. SMS Terms and Compliance

By using Booxt, you agree to comply with TCPA regulations and carrier guidelines for business SMS.

Message Frequency: Varies based on appointment activity. Customers can opt-out anytime by texting STOP.

Carrier Charges: Standard message and data rates may apply.

6. AI Service Limitations

While our AI is highly capable, it is not perfect. You acknowledge that:

• AI responses may occasionally be incorrect
• You remain responsible for your business operations
• We do not guarantee 100% uptime
• AI is not a substitute for human judgment in critical situations

7. Data Ownership

You own your business data and customer information. We store it securely on your behalf and will never sell it. You may export or delete your data at any time.

8. Service Changes

We reserve the right to modify or discontinue services with 30 days notice. Price changes will be communicated 60 days in advance.

9. Limitation of Liability

Booxt is provided "as is" without warranties. We are not liable for lost revenue, missed appointments, or indirect damages arising from service use. Our liability is limited to the amount you paid in the past 12 months.

10. Termination

We may terminate accounts for violations of these terms, illegal activity, or abuse of the service. You may terminate your account at any time via your account settings or by contacting support.

11. Contact

For questions about these terms, contact us at: support@booxt.io