Privacy Policy
Last updated: May 29, 2026
1. Introduction
Booxt ("we," "our," or "us") operates booxt.io and provides AI-powered appointment booking services via SMS. We are committed to protecting your privacy and handling your data in an open and transparent manner.
2. Information We Collect
Business Information:
- Business name and contact information
- Phone number for SMS service
- Services, pricing, and business hours
- Payment information (processed securely via Stripe)
Customer Information (collected on behalf of businesses):
- Phone numbers
- Names (when provided)
- Appointment details and preferences
- SMS conversation history
3. How We Use Your Information
- To provide AI-powered appointment booking services
- To send appointment reminders and confirmations
- To process payments via Stripe
- To improve our AI conversation quality
- To comply with legal obligations
4. Data Storage and Security
We store data securely using industry-standard encryption. Customer data is partitioned by business and isolated to ensure privacy. We use Cloudflare Workers, Supabase PostgreSQL, and Anthropic Claude AI with strict access controls.
5. Data Sharing
We do not sell your data. We only share data with:
- Twilio: For SMS delivery
- Stripe: For payment processing
- Anthropic: For AI conversation processing (data not used for training)
6. Your Rights
You have the right to:
- Access your data
- Request data deletion
- Opt-out of SMS communications (text STOP)
- Export your data
7. SMS Opt-Out
You can opt-out of SMS messages at any time by texting STOP to the Booxt number. For help, text HELP.
8. Contact Us
For privacy questions or data requests, contact us at: privacy@booxt.io